Women'sNet Brainstorming Workshop Report


Women'sNet Brainstorming Workshop Report Convened by SANGONeT with the support of the Commonwealth Secretariat

Holy Family Centre
June 17-18, 1997
Johannesburg, South Africa

Contents

  1. Background
  2. Workshop Objectives
  3. Developing a Women'sNet Mission Statement
  4. Women'sNet Challenge
  5. Working Groups: Women'sNet Action Planning
  6. Women'sNet Governance
  7. Workshop Evaluation

Appendices

  • Highlights from Opening Address by Thenjiwe Mtintso, CGE Chair
  • Highlights from APC Women's Programme Presentation by Sarah Masters, GreenNet
  • List of Workshop Participants
  • Information Sources: Types of Information/Existing Sources
  • Women to Contact
  • Questionnaire Summary

1. Background

SANGONeT, the Southern African Nongovernmental Organisation Network, has been providing electronic communication services to NGOs in South Africa since 1987 when it was first established as WorkNet. Since 1993 SANGONeT has focused on integrating the provision of an accessible and affordable electronic communications infrastructure with training and other capacity building activities, including the provision of useful information.

Commitment to gender equality by the new democratically elected government has meant that new structures and processes are being put in place to empower South African women. Meanwhile, in civil society there has been a corresponding resurgence in the development of sectoral and regional NGO networks focusing on gender equality. With the advent of relatively accessible information technology across South Africa, it is now conceivable to explore the real possibility of linking these disparate gender efforts through an electronic information and communications network in the field of gender equality. This will greatly enhance women's ability to act strategically and in a coordinated fashion.

As a partner in the development of Women'sNet, the Commission on Gender Equality (CGE) is committed to broadening South African women's participation in policy development, and to supporting the work of the women's community in achieving gender equality. The CGE is one of the six "State Institutions Supporting Constitutional Democracy" called for in the 1996 Constitution. The aim of the Commission is to promote gender equality and make recommendations to Parliament or any other legislature with regard to any laws or proposed legislation which affects gender equality and the status of women. From the outset, the CGE has been determined to incorporate the Internet into its communication and public education strategy. The CGE plans to carry out key components of its 97/98 Programme of Action online, providing a model for other South African women's organisations to adapt in the elaboration of their own communication and collaboration strategies.

With these new opportunities in mind, and with the support of the Commonwealth Secretariat, in June 1997 SANGONeT convened a workshop of women from a wide range of gender equality-seeking groups to brainstorm what a "Women'sNet" could offer the women of South Africa.

2. Workshop Objectives

The Women'sNet brainstorming workshop was planned with a number of critical objectives in mind:

  • to broaden participation in the Women'sNet planning process
  • to expand the group's knowledge and understanding of information and communications networking and how these affect women's issues
  • to demonstrate and popularise the power and potential of electronic communication
  • to expand/consolidate our contact list of people, organisations and networks
  • to compile a list of resources
  • to brainstorm major components of Women'sNet
  • to provide an opportunity for women to think and talk about the power and potential of information and communication technologies (ICTs) for the women's movement
  • to identify a governance structure for Women'sNet.

Invited participants were requested to bring lists of resources they would like to see available on Women'sNet.

The 2-day workshop programme included the following:

  • Introduction to SANGONeT by Anriette Esterhuysen, SANGONeT Executive Director
  • Opening Address by Thenjiwe Mtintso, CGE Chair
  • "Women's Networking Experiences from Other Countries: APC Women's Programme", presentation by Sarah Masters, GreenNet
  • Developing a Mission Statement for Women'sNet
  • Working Groups on Key Issues: Governance, Constituencies and their Needs, Extending Women'sNet to Other Mediums, Training, and Information Sources
  • Brainstorming a List of Information Sources and Women to Contact
  • Participant Questionnaire and Evaluation

3.Developing A Women'sNet Mission Statement

In order to clarify how a women's network could be useful and serve the needs of the South African gender-equality-seeking movement, the group worked together to answer the following questions and develop a mission statement for Women'sNet:

  1. Why does the women's net exist?
  2. Who do we serve and why?
  3. What products or services do we want to offer?
  4. What do we want to achieve in the future?
  5. How can we make this happen?

Here are the group's answers to these questions:

1.Why does the women's net exist?

  • to serve women's information needs in a user-friendly way, and in a way that is locally appropriate
    to make ICT technology accessible to women, allowing women to define their use of the technology
  • to empower women to create their own relevant knowledge
  • to change the flow of information from north-south to south-south
  • to take advantage of the long-term economic benefit of using ICTs: electronic communication is inexpensive and fast
  • to increase networking and support among South Africa's women's community
  • to build relationships that can circumvent traditional barriers
  • to empower and train women to use electronic media strategically and effectively
  • to develop a platform/space for discussing and mobilising around women's issues
  • to develop indigenous and relevant, useful information sources
  • to make policy more gender-focused
  • to increase flow of information between government and civil society, and among organizations
  • for women's economic empowerment

    2.Who do we serve and why?
    Most women using the Internet presently are: white, middle class, academic and/or with development organizations. Women'sNet needs to prioritize access for the following:

    • women who don't have access to technology
    • women who's access is a long term goal
    • rural women, note: the group pointed out that involving rural women is often token, and we should endeavour to make it real
    • civil society in general, and NGOs and CBOs
    • sectoral groups
    • urban women without Internet access
    • organised women
    • women in self-employment and small business
    • women in neighbouring countries
    • women in the media
    • women in government
    • women information workers
    • people (men and women) with interest in gender issues

    The group identified the need to address both primary and secondary access possibilities, to have the greatest impact. "Primary" access is when the person has easy direct access an Internet-connected computer (e.g., from home or work). "Secondary" access is when one must go to a central place that has Internet-connected computers. (e.g., a community centre, an Internet cafe, a library, etc.)

    In summary: Women'sNet should target primarily those women who have access to the Internet individually and through organisations, those who may have secondary access and marginalised women.

    Also, Women'sNet staff and advisory group need to develop active strategies to bring on board women who are currently outside of gender equality discussions.

    3.What products/services do we want to offer?
    Here is a summary of the suggestions put forth by the group:

  • gender-sensitive technical training: connecting, navigating, website development
  • gender-sensitive information management and website strategy training
  • gender-sensitive training materials and support resources: print, visual, electronic, audio
  • directories and search tools to build events calendars, issue and contacts databases
  • collection of information relevant to South African women
  • links to women's communities: nationally, in Africa and globally
  • discussion forums
  • online gender advice centre
  • online support groups
  • standard electronic communication services: e-mail, mailing lists, discussion groups, WWW tools, etc.
  • IT policy recommendations/lobbying effort that recognizes women's unique needs

    4. What do we want to achieve in the future?

  • to use cyberspace to inform and mobilise women
  • to transform the way technology is used
  • to give every woman access to electronic information
  • to organise a two-way flow of information
  • to develop technology-empowered women
  • to develop an information base
  • to develop linkages between women
  • to be a high-powered body
  • to produce excellent women in technical positions

    5. How can we make this happen?- money

  • volunteers
  • energy
  • commitment
  • planning
  • mobilise every possible resource
  • through informal networks based on geography, churches, and women government representatives at the local, provincial and national levels
  • through issue-based campaigns
  • awareness raising in women's spaces: markets, clinics, etc.
  • through needs analysis of particular target populations
  • by working together to make it happen

    Women'sNet Mission Statement

    Here is the mission statement that resulted from the group's effort:

    "The goal of Women'sNet is to empower South African women to use cyberspace as a tool for information and mobilisation towards advancing women's equality. We aim to demystify information and communications technologies (ICTs) and make these accessible to all women, particularly those who have been historically disadvantaged in terms of their access to such technologies.

    This will be achieved through the development and implementation of appropriate gender-sensitive training programmes and ongoing support for women using the technology. The Women'sNet initiative also defines a strategy for creating a dynamic source of locally generated information and discussion on women's development in South Africa.

    The project will build linkages with other media and communications agencies to promote the widest possible dissemination of information generated through Women'sNet. In addition, Women'sNet will actively promote the integration of gender considerations in information and technology policies."

    4. Women'sNet Challenge

    The group was concerned that Women'sNet runs the risk of being a white, middle class, elitist project. A venture such as Women'sNet can only come from privileged women. For it to achieve its mission, Women'sNet must prioritise reaching those who have been historically prevented from accessing ICTs. Emphasis on reaching disadvantaged groups such as rural women and women living in informal settlements cannot be token.

    5. Working Groups: Women'sNet Goals

    Participants identified key priorities that needed to be addressed in the development of Women'sNet, and broke into smaller groups to draft short, medium and long-term goals:

    1. Governance
    2. Constituencies and their Needs
    3. Extend Women'sNet to Other Mediums - Multimedia
    4. Training
    5. Information Sources

    Following are the short, medium and long-term goals each group developed.

    1. Governance Goals

    When

    Project

    Resources

    External Relations

    short-term

  • agree on selection criteria for Advisory Group
  • selection and appointment
  • strategic planning workshop
  • process report of workshop
  • SANGONeT to invite comment on the net
  • SANGONeT and Advisory Group to organise strategic planning
  • need to contract someone to do this
  • medium-term

  • employ staff
  • establish an evaluation process and monitoring indicators
  • set up information management team
  • build relations with strategic organizations, e.g., Networking Information Technology Forum and National Community Media Foundation
  • long-term

    - evaluation

    Outcomes for Strategic Planning

  • set agenda for advisory group
  • work out detailed 2-year implementation plan for Women'sNet
  • establish policy formulation process: internal - who relates to who? how?; external: editorial policy, training priorities
  • define SANGONeT - Women'sNet relationship: autonomy, communication, funding, finance
  • develop staffing plan

    Interim Coordinator Tasks

  • ensure continuity between workshop and Women'sNet initial implementation and launch
  • workshop report: collate and coordinate comments and suggestions
  • follow-up and get information from people who were invited but didn't attend
  • administer strategic planning process: facilitate, liaising with Advisory Group
  • rework Women'sNet funding proposal and budget
  • fundraising

    2. Constituencies and their Needs

    This group identified key constituencies, and then merged into the other groups:

  • NGOs
  • Violence against Women
  • Education
  • Health
  • Rural
  • Government
  • Labour
  • Small and Medium Micro Enterprises

    3. Multimedia Goals

    short-term

    1. Establish a database of women's groups and organisations who do not have access to electronic communications. Invite these groups to an introduction on Women'sNet.

    2. Introduce Women'sNet to women's organisations and women who do have access to the technology. Establish 2-way flow of information.

    3. Community Radio. Establish a linkage with the NCRF. Establish procedures through which they will receive information and relay it.

    4. Identify existing documents and information from Health NGOs, government clinics and repackage it to make it available.

    5. Establish contact with the main stream media, to introduce them to Women'sNet. Use email to establish this introduction.

    medium-term

    1. Make the constitutional rights of women available.

    2. Repackage information from the Commission on Gender Equality

    3. Get involved in the election process, by liaising with Electoral Commission, parliamentary groups, NGOs and translators.

    4. Create a space for domestic workers

    5. Create a business page for women

    4.Training Goals

    short-term

    1. Produce an audit on what resources are currently available. Focus on organisations, funders, individuals and participants of the workshop. Publish the information.

    2. Try and find existing organisations in each province who can act as a resource.

    3. Create a space for online training and advice.

    4. Set up a meeting with the Universal Service Agency, who are involved in setting up hundreds of telecentres - link Women'sNet into this

    medium-term

    1. Build up a core group of trainers, looking specifically at resources in each province.

    2. Build up training material.

    3. Develop a curriculum, working in conduction with the NQF. Allow entry levels at different points and allow for mobility.

    long-term

    1. Provide basic computer literacy training.

    2. Create a mobile training centre.

    3. Provide basic computer literacy training.

    4. Create a mobile training centre.

    5. Information Sources Goals

    A full list of possible Women'sNet information resources was identified by workshop participants, and is included in the Appendices. As part of the implementation of Women'sNet, an Information Management team will be convened to follow-up this list of resources, as well as to investigate additional available resources, and the best ways to make these available to Women'sNet users.

    short-term

  • convene an information team and train them
  • create a Women'sNet home page, include linkages to relevant information
  • investigate the terrain, contact list to be distributed
  • medium-term

  • develop a strategy for getting information into and out of Women'sNet
  • create a Women'sNet database
  • radio - meet with the NCRF and establish a functioning conduit
  • library and resource centre search
  • collate information and make it available in categories
  • create a motivational tool (including brief on Women'sNet, mission statement) which could be used as an outreach tool
  • long-term

    - develop sectoral information strategies

    6. Women'sNet Governance

    Discussion of how Women'sNet would be managed and operated resulted in suggestions for how an Advisory Group and Information Management team should be constituted.

    Advisory Group Criteria

    Following is an initial listing of criteria for convening the Women'sNet Advisory Group:

  • lean and mean
  • wide range of skills/expertise
  • some technical knowledge
  • involvement in training
  • critical eye: lateral thinking, creative, design skills
  • socio-political context
  • sustained commitment
  • strategically placed to influence policy
  • involved in research, information
  • rural and urban balance
  • racial diversity
  • geographic diversity
  • knowledge of IT policy

    Roles

  • strategic direction
  • consultative and monitoring overall direction
  • enhance awareness/knowledge on gender issues
  • conceptualise, develop and facilitate sectoral sites
  • policy impact - lobbying and advocacy

    Information Management Team

  • implementing arm and deals with mission/objectives
  • will be training and technical expertise reference group
  • deal with how to provide information in an accessible manner
  • will build links with other online information

    In terms of editorial policy, the information team must:

  • create something indigenous
  • be progressive
  • be able to disseminate opposing viewpoints
  • start with an open policy
  • make decisions and assess continuously
  • establish a process to resolve editorial disputes
  • disclose information about its sources
  • be transparent

    7. Workshop Evaluation

    The main point that emerged from the group was that a venture such as Women'sNet can only come from privileged women. However it is an excellent initiative and Women'sNet needs to look at how it can be used to reach those for whom this technology is currently not accessible. The small size of the group was useful, participants were able to share ideas, and there was a good mix between listening and sharing. The format of the workshop was good.

    Points to consider:

  • Everyone at the workshop needed to be brought up to speed. The process leading up to the workshop should have been detailed and made more clear. Participants should have been informed of who was invited, and who were not able to attend.
  • The workshop could have integrated the socio-economic content with the technology more. Sessions weren't always able to keep a balance between the two. Discussion tended to be between people who had the technology. This could have been helped by a facilitator.
  • Expected outcomes were not revisited, we did not look at how organisations could participate and fit in, or ownership of the program.
  • On the first day a lot of assumptions were made and some issues were insensitively addressed.
  • More effort was needed to make contact with organisations that didn't come.
    Appendices  

     
     

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